Workers Shouldn’t Have to Sign Away Their Rights
to Class Action Lawsuits
by David Weil. Harvard Business Review, 6.5.18.
In his classic book, Exit, Voice, and Loyalty, the political scientist A.O Hirschman argued that dissatisfaction with a product, service, relationship, or other outcome can give rise to two broad options: one can walk away (exit) or try to change the outcome by engagement (voice). In the labor market, exit and voice takes the form of either quitting a job or using channels—unions, internal dispute resolution, rights granted by government—to seek changes in conditions at work.
There are many benefits if workers have the ability to exercise voice rather than being forced to exit by quitting. From the perspective of businesses ...
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